Order
Once the order is submitted and the payment procedure is completed, the customer cannot change or cancel the order.
Adding to the shopping cart does not mean that the product has been successfully purchased. Everything is subject to the completion of the checkout process. We will confirm that we have received your order by email.
The company tries its best to ensure that the product information, price and stock quantity listed on this website are up to date, and reserves the right to change the price of the product without prior notice.
All orders are subject to final confirmation and processing depending on the availability of the relevant goods. If any product cannot be provided to the customer due to out of stock, the company reserves the right to change or cancel it, or suggest a replacement product of the same type and price.
The delivery date will be arranged according to the order date, if there is any change, we will notify you separately.
The weight of the product is an approximate weight, and it should be changed due to the harvest period or other conditions. All sizes and weights are subject to the actual product.
The product pictures on the website are for reference only. The packaging and stickers are different for each batch. Please refer to the actual product received.
The company has entrusted a third-party logistics company to deliver the goods. All delivery matters are handled by the third-party logistics company, and the goods will only be delivered according to the address specified on the order.
Depending on the logistics arrangement, the delivery time may vary from region to region, and delivery to non-residential or remote areas may require additional working days.
Any disputes arising from the delivery service will be handled by the third-party logistics company, and the company will not be responsible.
If the customer fails to receive the goods at the selected delivery time and location due to inability to contact the customer or other reasons, the third-party logistics company will first take back the goods and contact the customer for a second delivery within 2 working days.
If the two deliveries are unsuccessful, the order will be deemed as a delivery failure and returned to the company, and a surcharge of $150 will be charged to the customer and a third-party logistics company will be arranged to re-deliver.
Customers can also allow the delivery staff to place the ingredients ordered by the customer at the delivery location (or the nearest delivery location) when the order is placed, such as outside the door or at the management office, and the delivery process is deemed to be completed.
The company and the third-party logistics company do not guarantee that the food materials can be kept at an appropriate storage temperature after unloading, nor will they be responsible for any consequences, including deterioration of quality or being stolen by others.
After the order is confirmed, the customer must choose to receive the goods within 7 days, otherwise the company reserves the right to cancel the order.
If it is necessary to change the delivery information (such as delivery date, delivery address, contact phone number, etc.), the customer must make a request at least 2 working days in advance and during office hours.
Orders enter the logistics system program immediately after "confirmed", so changing the ordered product or product quantity in the "confirmed" order may cause differences in logistics records and affect delivery arrangements. Therefore, please forgive the company for not being able to change any confirmed orders, and please understand and understand.
Payment
The company uses third-party payment services for online transactions. When the customer places an order, he agrees and accepts to be bound by its terms and conditions, and the customer's payment information will be
Collected, processed and retained by us and payment service providers. The customer agrees and accepts to be solely responsible for any losses incurred or incurred during the transaction, and the company shall not be liable for any relevant losses in whole or in part under any circumstances.
Returns and Exchanges
Unless otherwise specified, no returns, exchanges or refunds will be accepted. If customers find problems related to product quality, they can keep their goods and take pictures of the goods, and must contact the company within 24 hours after delivery.
If the product quality problem is caused by the customer's improper storage method or any man-made damage by the customer himself, the customer's subjective feelings about the product, or the failure to store the product in the way suggested by our store after arrival
The company will not accept any deterioration or deterioration or the customer's failure to report within 24 hours after delivery. For any return and exchange matters, the store has the final decision.
indemnity
You agree to indemnify us and all of our directors, employees and contractors against any claim for breach of any covenants, warranties, representations and agreements herein
indemnify us and all of our directors, employees and contractors and hold us harmless from losses, damages, costs, expenses (including legal expenses) or other liabilities
Promo code
Promotional codes or coupons offered by us are valid for one-off purchases made through our website only and are subject to terms and conditions.
Promotional codes or coupons are neither refundable nor redeemable for cash. Any remaining unused amount will be forfeited.
Commodity price
Prices on our website may be subject to errors or adjustments. All decisions are subject to the company.
The price of the product is calculated on the day the order is placed. If there is a price difference, the difference cannot be refunded.
The company reserves the right to revise the terms of service and privacy policy without any notice. In case of any dispute, the company reserves the right of final decision.
Disclaimer and Limitation of Liability
Customer agrees that no data transmission over the Internet can be guaranteed to be completely secure. Although the Company strives to protect this information, the Company does not warrant and cannot ensure that the Client transmits to the Company
data security. Your transmission of any information to the Company is at your own risk. The market prices, pictures, comments and buy or sell ratings on this website should be used with caution as a reference only,
The Company should not be deemed to solicit any subscriber or visitor to execute any transaction.
Unless otherwise stipulated by the law, the company does not need to register, log in, connect to personal social networks, or have any technical problems with computers, mobile phones, mobile applications, networks, etc.
Any mistakes, delays, failures, interruptions, interceptions, suspensions, frauds or breaches of security in the process of registering to participate in activities or purchasing products;
or any cause within the control of the company, and shall be responsible or liable to the customer or any third party for any loss, damages or claims arising therefrom.
Before purchasing products on this website, please carefully read the product information, usage and precautions on the product or in the package by the manufacturer or the original product supplier,
The company is not responsible for the accuracy, completeness, reliability, applicability for a specific purpose of the information provided by the manufacturer, owner, seller or original commodity supplier or the relevant information quoted or reproduced by the company ,
assume no responsibility for quality and reliability. The company will not be responsible for any direct, indirect, incidental, consequential and punitive damages arising directly or indirectly from the purchase of our goods or services, use or consumption of goods purchased from our website Compensation for damages (including pecuniary interests and intangible losses) and legal liability.
The products or related statements sold on this website do not have the function of preventing or treating diseases, cannot replace medicines, and are not used to diagnose, treat, cure, support or alleviate any diseases, please be sure to know before purchasing. This site is not intended to provide medical diagnosis, treatment, or medical advice. The products, services, information, and content provided by this website or related linked third-party websites should be used for reference only. Please consult your healthcare professional if you have any questions about medical treatment, health diagnosis, or treatment options.
Ensure
You represent, warrant and undertake that you will not:
use our website for any fraudulent or illegal purpose;
use our site to defame, abuse, harass, stalk, threaten or violate the rights of others (including without limitation the rights of privacy or publicity of others);
obstruct or interfere with the operation of our website or the servers or networks used by our website; or violate any requirements, procedures, policies or regulations of such networks;
transmit or distribute to our website any viruses, worms, Trojan horse programs or other computer code that is harmful or invasive or that may or is intended to damage the operation of any hardware, software or equipment or monitor the use of any hardware, software or equipment; reproduce, duplicate, sell, resell or exploit any part of our website (including applications or software), or use or link thereof for any purpose;
modify, adapt, translate, reverse engineer, decompile or disassemble any part of our website (including making applications or software);
Frame or reproduce any part of the website without our prior written consent;
Build databases by means of organized downloading and storage of Content, User Content or any Site content; and
Infringe any copyright, design rights and intellectual property rights of the goods.
If the company's server is disconnected and the customer's personal data is lost due to typhoon, earthquake, tsunami, flood, power outage, war, attack and other natural factors or other force majeure factors, the company will not be responsible for the aftermath and compensation.
Customers may from time to time be required to provide information to the Company in order to use/order certain products. When customers browse the company's products, they may be asked to provide further website usage information.
You confirm and authorize the company to retain and store all the information you provide in one or more databases of the company.
The company will not sell, transfer or rent any user personal information (including name, email address, surface mail address, telephone number, credit card information and purchase records) to other third parties.
Except for persons or agencies providing support services, except for the following
with the prior consent of the parties
Emergency situations to protect the life, body and property of the parties involved
Subject to relevant laws and regulations, police requests
Merger, transition of management rights, or business succession by a third party, etc.
Except for member use, when you browse our website, we will only collect your visit records and Internet protocol address (IP Address),
without collecting any personal data from you. Cookies (if any) placed on any part of our website will not be used to collect personal information.
Cookies are small computer files that can be stored in webpage users' computers. Their functions are to obtain configuration information and analyze webpage users' browsing habits. After the user saves the Cookies,
You don't have to re-register when you browse the site again. Websites often use cookies to track the website theme that users prefer. You can modify the relevant Internet options or browsing preference settings of the computer system.
Refuse to store cookies, however you may not be able to use or activate certain functions offered by our website as a result. Our website may block users who do not accept cookies.
HK FLYZONE ECOMMERCE LIMITED. Privacy Policy Last updated and effective date: 7/8/2023, customers are solely responsible for reviewing the terms of service and privacy policy of this website before issuing any purchase orders.
Once the purchase order is issued, the customer shall be deemed to have accepted the effective terms of service and privacy policy of this website. If the customer does not agree to the terms at any time, please do not use this website.
